What types of information do we collect and store?
Comedy Hall does not store any personal information on visitors on its servers.You can access our pages without telling us who you are and without revealing any personal information. We do not collect personally identifiable information (such as your name, address, phone number or e-mail address) on our site. If you have chosen to provide us this information via the site or email, then these personal details are kept confidential and are stored securely while they are required for those purposes for which they were given. This information will not be sold nor rented nor will it be shared with third parties unless we have your permission
If you purchase tickets for shows online, your payment details are processed through a third-party secure payment provider, this will normally be processed by www.paypal.com. Your credit/debit card details will only be retained by the third-party and its acquiring bank. Under normal circumstances we can only see the last four digits of any credit card number for the purposes of confirming pre-paid tickets – in the case of a suspected fraudulent transaction, card details may be disclosed to us for the sole purpose of performing further checks, but we are not permitted to retain these details after the checks have been made.
Once show tickets are purchased online, we cannot refund tickets. Any advertised line-up is subject to change, and we retain the right to substitute acts at any time. Separate terms are valid for the use of a Hall Pass, details of which are included on the application form which you should retain for reference.
If you express interest in our services or join any of our email lists you will from time to time automatically receive information from us such as email newsletters about those areas of interest. Please contact us on laughs[at]comedyhall.co.uk to unsubscribe.